Zivo • Terms & Conditions

Terms & Conditions

Last updated: June 2026

Welcome to Zivo.lk (“Zivo”, “we”, “our”, “us”). By accessing or using our platform, you agree to these Terms & Conditions. If you do not agree, please discontinue use.

1. Platform Role

Zivo is a Sri Lankan marketplace that connects independent sellers and buyers. Zivo does not own, sell, manufacture, store, or deliver products or services listed unless explicitly stated.

2. User Eligibility

You must be at least 18 years old or have guardian permission to use Zivo. All information provided must be accurate and truthful.

3. Seller Responsibility

Sellers are fully responsible for listing accuracy, pricing, product quality, communication, and delivery arrangements.

4. Buyer Responsibility

Buyers must verify product details and seller credibility before making payments. Zivo does not guarantee seller performance.

5. Payments & Transactions

Transactions occur directly between buyers and sellers. Zivo does not process or hold payments unless clearly stated.

6. Prohibited Content

7. Account Security

You are responsible for maintaining your account credentials. Never share passwords or verification codes.

8. Reviews & Ratings

Reviews must reflect genuine experiences. Fake or manipulated reviews may result in suspension.

9. Limitation of Liability

Zivo is not liable for losses, disputes, fraud, or delivery issues arising from transactions between users.

10. Changes to Terms

We may update these Terms at any time. Continued use of the platform indicates acceptance of updated Terms.

11. Governing Law

These Terms are governed by the laws of Sri Lanka.

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